Privacy Policy

This Privacy Policy explains how rtxmin collects, uses, stores, and shares personal information when you visit rtxmin.shop, place an order, contact us, or otherwise interact with our online store.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our store, we may collect the following information:

Contact Information

  • Full name

  • Billing and shipping addresses

  • Email address

  • Telephone number

Order Information

  • Products purchased

  • Order number

  • Order value

  • Transaction history

  • Shipping and delivery details

  • Return, replacement, and refund information

Payment Information

Payments are processed through authorized third-party payment providers. We may receive payment confirmation, transaction identifiers, payment status, and limited billing information.

We do not normally receive or store complete credit or debit card numbers.

Customer Support Information

We collect information that you provide when contacting us, including emails, messages, photographs, videos, product concerns, and other information needed to answer your request.

Device and Website Usage Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser and device type

  • Operating system

  • Pages viewed

  • Referring website

  • Approximate location based on IP address

  • Date, time, and duration of visits

  • Interactions with products and website features

2. How We Collect Information

We collect personal information:

  • Directly from you when you place an order, create an account, subscribe to communications, or contact us

  • Automatically through cookies and similar website technologies

  • From service providers involved in payments, fraud prevention, analytics, advertising, order fulfillment, and delivery

3. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders

  • Confirm payments

  • Arrange delivery through DHL or FedEx

  • Send order confirmations and tracking information

  • Provide customer support

  • Process returns, replacements, and refunds

  • Detect and prevent fraud or unauthorized transactions

  • Protect our website, customers, and business

  • Improve our products, services, and website experience

  • Measure website and advertising performance

  • Send marketing communications when permitted

  • Maintain business, tax, and transaction records

  • Comply with applicable laws and lawful requests

  • Enforce our policies and Terms & Conditions

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate the store, remember user preferences, maintain shopping cart functionality, understand website traffic, prevent fraud, and measure advertising performance.

These technologies may include:

  • Essential cookies: Required for website security, checkout, shopping cart functionality, and order processing

  • Functional cookies: Used to remember preferences and improve website features

  • Analytics cookies: Used to understand how visitors use the website

  • Advertising cookies: Used to measure advertisements and, where enabled, provide more relevant advertising

You can manage cookies through your browser settings. Disabling certain cookies may affect checkout or other essential website functions.

5. How We Share Information

We may disclose personal information only when reasonably necessary to operate our business, including to:

  • Website hosting and ecommerce service providers

  • Payment processors and financial institutions

  • DHL, FedEx, and other fulfillment or delivery providers

  • Fraud prevention and website security providers

  • Analytics and advertising service providers

  • Customer support and communication providers

  • Accountants, legal advisers, insurers, and other professional advisers

  • Government authorities when legally required

These providers may use personal information only for their authorized services and according to their own legal and privacy obligations.

We may also transfer information as part of a business sale, merger, financing, reorganization, or transfer of assets.

6. Sale or Sharing of Personal Information

rtxmin does not sell personal information in exchange for money.

Certain uses of advertising cookies or similar technologies may be considered “sharing” or “targeted advertising” under some United States state privacy laws.

Where applicable, you may request to opt out of the sale or sharing of your personal information or its use for targeted advertising by emailing contact@rtxmin.shop with the subject line Privacy Request.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions and provide customer service

  • Maintain order, tax, accounting, and business records

  • Prevent fraud and resolve disputes

  • Enforce agreements

  • Meet applicable legal requirements

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request a portable copy of your information

  • Opt out of the sale or sharing of personal information

  • Opt out of targeted advertising

  • Limit certain uses of sensitive personal information

  • Appeal a decision concerning a privacy request

  • Exercise your rights without unlawful discrimination

These rights may be subject to legal limitations and exceptions.

To submit a privacy request, email contact@rtxmin.shop with the subject line Privacy Request or call +1 279-773-4761.

We may need to verify your identity before completing certain requests. Information provided for verification will be used only to process and protect your request.

10. California Privacy Rights

If California privacy law applies to rtxmin, California residents may have rights concerning access, correction, deletion, sale or sharing opt-outs, sensitive personal information, and non-discrimination.

California residents can submit a request using the contact information provided in this policy.

11. Marketing Communications

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email or contacting us at contact@rtxmin.shop.

Even if you opt out of marketing, we may continue sending essential transactional communications concerning orders, payments, shipping, returns, security, or customer service.

12. Children’s Privacy

Our website and products are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us so we can review and delete it where required.

13. Third-Party Websites

Our website may contain links to third-party websites or services. rtxmin is not responsible for the privacy or security practices of websites that we do not control.

We recommend reviewing the privacy policy of each third-party service you use.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, or legal obligations.

Any revised policy will be published on this page with an updated “Last updated” date.

15. Contact Us

For questions or requests concerning this Privacy Policy, contact:

rtxmin
2828 Van Dyke Ave
Raleigh, NC 27607
United States

Email: contact@rtxmin.shop
Phone: +1 279-773-4761